Letter from the President

Here come the holidays at full speed: Halloween, Thanksgiving, Christmas, New Years,’ and Superbowl Sunday…go Colts!

First, we have exciting news. I know it seems like we have been talking about this for a long time, but I would like to make the announcement here that we have picked a launch date for our Sheridan Fiber to the Home project. JANUARY 6, 2020! That gives us two months to make sure everything is perfect for the last network you’ll ever need.

Starting January 6, 2020, we will begin converting our current subscriber base in Sheridan for Internet and cable and we will be introducing our brand-new voice service as well. All current customers will be converted at no cost. Once everyone is converted in Sheridan and Terhune as well as the few left in Kirklin, we will be shutting down our coaxial plant in those towns, which in some cases is over thirty years old.

While we won’t be going live until January 6, 2020, our office will be contacting each existing customer for a pre-installation time and date. This will consist of an evaluation of the premise and running a drop wire while the weather is good. While we can work through all seasons, siding doesn’t like to be messed with in freezing temperatures.

Frankton and Lapel are next, so please stay tuned. We wish it could go faster, but this is an extremely time-consuming process, which needs to be completed right the first time.

Tim Miles

Please, call our office if you have any questions.  Please feel free to email me at tmiles@fiberhawk.com if you have any comments of questions.  I would like to hear from you!

Just call the Hawk!

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