Letter from the President

Tim Miles, President

Time marches on. Can you believe the end of summer is on us? Kids are starting to head back to school, if they haven’t already. Football and other fall sports are in full swing.

I am proud to announce a major change to FiberHawk’s repair philosophy. Starting now we will be allowing three (3) FREE service calls per year. If you are having any issue with voice, data, or video service, and you are not sure if it is in the system or in your equipment just call the office 765-922-HAWK or 765-922-7916 and ask the customer service representative to have the issue checked out by one of our technicians. It’s that simple!

Our technicians will come to your location and find the issue. If it is repairable anywhere in the network to include the wiring in your home, they will fix it with no charge. FiberHawk does not fix or repair computers, routers, or other end user devices.

This new program is just another way to show our customers how much we care that they are getting the best product at the best price along with the best service possible.

Please note that that a normal service charge will be placed on the bill for record keeping purposes and then immediately credited back up to three times annually.

Enjoy your Fall, everyone, and please remember…

Just call the Hawk!

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