Local Telephone


Local dialing from Swayzee, Indiana to most prefixes in Marion, Sweetser, Converse, Amboy, Gas City, Jonesboro, Fairmount and Greentown.
Service Information Requirements:

  • Complete address where service is to be installed.
  • Billing address, if it is different than the physical address.
  • Information about previous phone service.
  • Proof of identification.
  • Employment information.
Calling Features:
Call Waiting
Call Forwarding
Caller ID
3-Way Calling
Call Transfer
Call Hold
Call Forwarding No Answer
Teen Line
Selective Call Acceptance
Selective Call Rejection
Selective Distinctive Ring�
w/Call Waiting
Anonymous Call Rejection
Automatic Call Back
Hot Line
Toll Restriction w/PIN
Busy Call Forwarding
Selective Call Forwarding
Voice Mail
Telemarketing Do Not Disturb
Warm Line
Speed Dialing
Simultaneous Ringing
Special Numbers 

  • 811
    • Call before you dig! Call 24 hours a day. (Even if digging on your property!)
  • 411
    • 411 is now the only number you need to get local and national listings without the hassle of remembering area codes or other numbers. This service will be billed on your local bill from FiberHawk at a rate of 75 cents for local directory assistance and 95 cents for national directory assistance. No need to sign-up, and there is no monthly fee. Start using 411 today!
Inside Wire Maintenance Plan
Due to popular demand, FiberHawk is proud to announce that it will once again be offering an Inside Wire Maintenance Plan. This plan provides maintenance of your standard inside wiring, telephone jacks, and diagnoses of the problem for a mere $2.50 per month. Without this plan you will pay $50 for a service call on your inside wiring if a problem would arise. Call today to sign up for this money saving offer!
For those of you that do not wish to participate in this plan, remember that the wiring leaving the NID box going to the inside of your residence, inside wiring, and jacks are your responsibility. Please follow the instructions below if you have any problems with your phone line:

 

  1. Test with a REGULAR phone (not a cordless) at the NID box.

    • If there is no dial tone, the problem is on our end — Call our office.

    • If there is a dial tone, the problem is on your end.

  2. Unplug EVERYTHING from phone jacks – phones, answering machine, computer, satellite receivers, fax machine, etc.

  3. Test jacks & your equipment one at a time until you find the problem.
 Lifeline Link Up Policy
Credit Card and Online Pay
As requested, you may pay your bill by credit card or use our convenient Online Pay.
FiberHawk accepts MasterCard and Visa – credit or debit cards.
Tariff

 DEAF, HARD OF HEARING OR SPEECH IMPAIRED SERVICES

Customer Telephone Access: Relay Indiana

This service relays calls between a person using a text telephone (TT/TDD) and users of the general telephone network in the state of Indiana. Specially trained personnel are available 24 hours a day, 7 days a week, to relay the call. There is no extra charge for this service. Long distance calls placed through RELAY INDIANA to destinations within the US will be billed at discounted rates. To use RELAY INDIANA call 7-1-1 or 1-800-743-3333 (voice or text telephone) and give the operator the area code and telephone number of the party you are calling. To obtain more information, including rate information, call toll free to 1-800-676-3777 (voice or text telephone).

RELAY INDIANA (VOICE-TTY) 7-1-1 OR 1-800-743-3333

http://www.relayindiana.com