Lifeline Link Up Policy

Swayzee Telephone Company Inc. 

Lifeline, Link Up, and Toll Limitations Service support provides discounts to eligible low-income consumers to help them establish and maintain telephone service.  Telecommunications carriers, cannot charge a Lifeline customer federal USF fees on the local service portion of their telephone bill.

What type of discount is available?

Lifeline assistance lowers the cost of basic, monthly local telephone service.  Eligible consumers can receive up to $9.25 per month in discounts.

Eligible residents of Indian reservations or tribal lands can receive up to an additional $25 in Lifeline support, but must pay at least $1 for basic monthly service.

Link up reduces the cost of initiating new telephone service.  Eligible consumers can receive a 50% discount off of the one-time costs associated with initiating telephone service, up to a maximum of $30.  Eligible consumers also qualify for a deferred payment schedule for remaining costs of up to $200.

Toll Limitation Service (TLS) support allows eligible consumers who wish to avoid incurring large long distance fees to choose toll blocking or toll control at no cost.

How do I know whether I am eligible?

Lifeline Assistance is available to all residential customers who meet the following eligibility requirements 

i. Customers must be participants in at least one of the following programs: Medicaid, Supplemental Nutritional Assistance Program (SNAP), Supplemental Security Income (SSI), federal public housing assistance or Section 8 (a Federal Housing Assistance Program administered by the Department of Urban Development), Veterans and Survivors Pension Benefits;

or ii. Annual Household Gross Income as defined in 47 C.F.R. 54.400(f) is at or below 135% of the Federal Poverty Guidelines.

  • Low-Income Home Energy Assistance Program (LIHEAP)
  • Federal Public Housing Assistance or Section 8
  • Medicaid
  • Food Stamps
  • Supplemental Security Income (SSI)

Printable Lifeline Link Up Policy