Lifeline Link Up Policy

Swayzee Telephone Company Inc. 

Lifeline, Link Up, and Toll Limitations Service support provides discounts to eligible low-income consumers to help them establish and maintain telephone service.  Telecommunications carriers, cannot charge a Lifeline customer federal USF fees on the local service portion of their telephone bill.

What type of discount is available?

Lifeline assistance lowers the cost of basic, monthly local telephone service.  Eligible consumers can receive up to $9.25 per month in discounts.

Eligible residents of Indian reservations or tribal lands can receive up to an additional $25 in Lifeline support, but must pay at least $1 for basic monthly service.

Link up reduces the cost of initiating new telephone service.  Eligible consumers can receive a 50% discount off of the one-time costs associated with initiating telephone service, up to a maximum of $30.  Eligible consumers also qualify for a deferred payment schedule for remaining costs of up to $200.

Toll Limitation Service (TLS) support allows eligible consumers who wish to avoid incurring large long distance fees to choose toll blocking or toll control at no cost.

How do I know whether I am eligible?

Eligibility for Lifeline, Link up, and TLS support varies by state.  Individuals who reside in states that have their own discount programs qualify for federal Lifeline, Link up, and TLS support if they meet the eligibility criteria established by their state.  In states that do not provide state support, an individual is eligible if he or she participates in one of the following programs:

  • Low-Income Home Energy Assistance Program (LIHEAP)
  • Federal Public Housing Assistance or Section 8
  • Medicaid
    Food Stamps
  • Supplemental Security Income (SSI)
  • Temporary Assistance for Needy Families (TANF)
  • National School Lunch Program’s free lunch program

Printable Lifeline Link Up Policy